Effective Date: [09/05/25]
Greetings from Shivacab. We are dedicated to safeguarding your privacy because we appreciate your trust. When you use our website or services (collectively, the “Platform”), we gather, use, disclose, and protect your information as described in this privacy statement. Read it carefully, please.
Information We Collect
We collect the following types of information when you interact with Shivacab;
Personal Information
- Full Name
- Email Address
- Phone Number
- Pickup and Drop-off Addresses
- Payment Information (processed via secure third-party gateways)
Usage Data
- IP Address
- Browser Type
- Device Information
- Time and Date of Access
- Pages Visited
How We Use Your Information
We use the collected information to;
- Facilitate taxi bookings and provide customer support.
- Personalize user experience and offer location-based services.
- Send booking confirmations, service updates, and promotional messages.
- Improve our website, services, and user experience.
- Ensure safety, prevent fraud, and comply with legal obligations.
Sharing and Disclosure
We do not sell your personal information. We only share it in the following scenarios;
- With drivers to fulfill your ride request.
- With payment processors for secure transactions.
- With legal authorities if required by law or to protect rights and safety.
- With service providers assisting in platform operations (e.g., hosting, analytics).
Data Security
We implement appropriate technical and organizational measures to protect your data. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to;
- Access or update your personal data
- Request deletion of your data
- Withdraw consent at any time
- Opt-out of promotional communications
To avail these rights, please contact us at [[email protected]].
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings.
Third-Party Links
Our Platform may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Platform after changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us;
Shivacab Customer Support
📧 Email: [[email protected]]
📞 Phone: [+9170071 81513]
🌐 Website: [www.shivacab.com]
Thanks for choosing Shivacab. We’re glad to be part of your journey!